Shipping and Returns
SHIPPING INFORMATION
Standard shipments are sent by UPS, FedEx and USPS within the Continental USA.
RETURNS
If any product does not satisfy your needs, it may be returned within 30 days. Special orders are not returnable. Before returning any item, call (724) 734-3421 to obtain information on how to return. Refunds and credits are issued for the value of the merchandise, but not for the shipping and processing fee. To be acceptable for return, items must be in resalable condition and in their original manufacturer’s boxes with all instructions and warranties. The manufacturer’s box must not have stickers, stamps or writing on it, or a restocking and re-boxing fee will be assessed.
DAMAGED MERCHANDISE
If an order arrives damaged, Che Bro must be notified within 24 hours. The product and all packaging material must be retained until the matter is resolved with the shipping carrier.
PRODUCT WARRANTIES
Unless otherwise indicated, Che Bro warrants products for 30 days. After this period, the manufacturer’s warranty applies and customers need to contact the manufacturer for repair or replacement of the item. Whenever possible, Che Bro will assist the customer with contacting the manufacturer. Please note that warranties cover defects in workmanship and material.
They do not cover breakage or damage to the product resulting from customer abuse.
PLEASE NOTE
All prices listed on our website are the most current and supersede any pricing listed in printed catalogs.